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Member Services
Let's make it Simple. ​
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Need help? Call customer service Monday through Friday, 8:30 to 5:00 Eastern.
No complex menus. Reach a live person in seconds.
For security reasons, we cannot respond to email questions from plan participants, so please call.
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Find a dentist? Most plans allow you to see any dentist--no network required. For PPO dental plans only: Check your ID card to see if you have a PPO logo. If so, click to find a provider:
Contact us by phone if you are not sure.
Employee login
Dental or Vision Claim filing: Most providers will file the claim for you. If they have any questions, please have them call us at 800-270-4158.
If you need to file the claim directly, use the form at this link to attach receipts
Mail to:
Simple Claims
2810 Premiere Parkway
Suite 400
Duluth, GA 30097
Or, email the claim to us at:
Or fax claims to:
1-888-308-6009
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