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Vision Care

Member Services

Let's try to keep it Simple.  ​

Need help?  Call customer service Monday through Friday,  8:30 AM to 5:00 PM. 

No complex menus.  Reach a live person in seconds. 

For security reasons, we cannot respond to plan participants by email, so please call. 

Employee login

Claim filing:  Many vision care offices and providers will file the claim for you.    If they have any questions, please have them call us at 800-270-4158. 

If you need to file the claim directly, use the form at this link to attach receipts

Mail to: 

Or, email the claim to us at:  

Or fax claims to:

Simple Claims

2810 Premiere Parkway

Suite 400

Duluth, GA 30097


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