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Member Services
Let's try to keep it Simple.
Need help? Call customer service Monday through Friday, 8:30 AM to 5:00 PM.
No complex menus. Reach a live person in seconds.
For security reasons, we cannot respond to plan participants by email, so please call.
Employee login
Claim filing: Many vision care offices and providers will file the claim for you. If they have any questions, please have them call us at 800-270-4158.
If you need to file the claim directly, use the form at this link to attach receipts
Mail to:
Or, email the claim to us at:
Or fax claims to:
Simple Claims
2810 Premiere Parkway
Suite 400
Duluth, GA 30097
1-888-308-6009
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